Frequently Asked Questions

Name Badges

• Do I have to pay the set-up charge each time I order badges?

• Do you have a “make-and-hold” policy for your name badges?

• One of our employees has a pacemaker. Should we be concerned about using a magnetic attachment on the back of his badge?

• Is there an extra charge for a name badge with rounded corners?

• Several of our employees have new titles. [Dale] just got married and wants to use her new name. How can I order these new badges? Do I need to retype all of the information over again and redesign the badges?

• We need to order several hundred badges. The names and titles are in a spreadsheet. Do I have to type all of this information into your order forms?

• What is the difference between laser engraving and rotary engraving?

Do I have to pay the set-up charge each time I order badges?

No, this is a one-time charge. When you reorder badges, add more names, change titles, etc. this charge is waived.

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Do you have a “make-and-hold” policy for your name badges?

I know that other name badge printers may have this policy. We do not. Given the volume of name badges we make every day and the speed of the digital presses that we use, we have a single fee to digitize (and often clean-up) your logo and create the initial template. Once incurred, you do not need to pay this fee again. Nor, do we insist that you commit to a certain number of name badges in advance.

This is a question that is often raised. The “make and hold” (or “shill-stock”) policy that you ask about is really a hold-over from traditional manufacturing techniques. With high fixed costs (and fees) to print a detailed logo, other companies wanted to recoup these costs up-front. Our “pay-as-you-order” policy is far easier for our customers to understand.

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One of our employees has a pacemaker. Should we be concerned about using a magnetic attachment on the back of his badge?

We do not have direct experience here. We have been told, however, that magnets may interfere with the functions of a pacemaker. Frankly, I see no reason to take a chance. There are plenty of other good attachment options to us.

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Is there an extra charge for a name badge with rounded corners?

Yes, you may request this as an option. Note that you want your name badge to have rounded corners in the “Notes to the Printer” section upon checkout. If your request rounded corners, however, we will not bevel the edges (unless you indicate this, as well, in your note).

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Several of our employees have new titles. [Dale] just got married and wants to use her new name. How can I order these new badges? Do I need to retype all of the information over again and redesign the badges?

I appreciate this question – it gives us a chance to highlight one of MyNameBadge’s advantages. Here how it works ... Once a badge is ordered, you will find it in your “Ready-to-Order” folder. Your designs, names, logo, etc. are all saved. Just find a badge that needs to be modified, click on it, make your changes and add it to the new cart. Please call and one of our CSR tech experts can walk you through the process.

Our re-order technology is easy-to-use, live online and another reason why so many customers order more and more badges from us.

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We need to order several hundred badges. The names and titles are in a spreadsheet. Do I have to type all of this information into your order forms?

Many of our customers prefer to send us a file with a list of names, titles and other information. This certainly saves time. Once we import your information is imported into our system, you will then have automatic and online access to each name badge. You can view the design, revise it and then order any one of the designs.

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What is the difference between laser engraving and rotary engraving?

If your work requires fine type or a detailed logo, ask for laser engraving.

Older engravers, typically use a carbide tip that rotates rapidly to cut into the engraving stock. These types of engravers have been used for literally hundreds of years. Generally, we use the more sophisticated laser equipment that produces a far more detailed image. Your logos and text are on your name badge are reproduced much more accurately. You may even laser engrave a photo on a name badge. As lasers get cheaper, more powerful and faster, you will see more and more name badges produced on laser engravers.

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